Terms and Conditions-Direct Debits
Subscriptions
For years, my standard price has been £500 for 10 sessions. This was the only price I ever offered.
I then started a subscription model, which was priced at
With the;
If you think you’ll miss more than this, the block of ten sessions will be the better option for you.
Why did I start offering the subscriptions?
My job is to help clients be consistent and achieve their goals. The people on the subscriptions are much more consistent with their training.
Despite the majority of my clients being on subscription, last month, 100% of my cancellations were clients who bought the block of sessions. The month before that, it was 92%, and the 8% who were rescheduled completed their session the same week.
I’ve not had a single person on the subscription not train for a week apart from a planned holiday or away for work, while people buying the block often will skip weeks
The clients who are on the subscription are far more consistent and ultimately achieve much better results.
The difference between the two is huge.
Terms and Conditions
Payments are non-refundable except where explicitly stated in these terms. Session must be used in within the 4-week period and can't be carried over.
Your training block is not confirmed until full payment has been received.
After the initial 16-week period, your training will continue on a rolling 4-week basis, unless cancelled with appropriate notice.
A minimum of 30 days’ written notice is required to cancel your training subscription after the initial 16-week period.
If cancellation is made within the 16-week commitment period, no refunds will be issued for any unused sessions.
Sessions cancelled with less than 24 hours' notice will be considered forfeited unless under exceptional circumstances and at the trainer’s discretion.
Any sessions missed with appropriate notice must be rescheduled within the same 4-week block; otherwise, they will be forfeited. You will need to be flexible with the times you train if you reschedule a session. Trainer-Initiated Cancellation
If I (the trainer) need to cancel and a reschedule is not possible, the affected sessions will be carried over, or your subscription will be paused accordingly.
Trainer Absence
If I am unavailable due to planned time off or unforeseen circumstances and we cannot reschedule missed sessions, your subscription will be paused for the duration of my absence.
If you do not attend a session without providing notice, the session will be forfeited and cannot be rescheduled.
All communication should be via WhatsApp or email
By proceeding with payment, you confirm that you have read, understood, and agree to abide by these terms and conditions.
For years, my standard price has been £500 for 10 sessions. This was the only price I ever offered.
I then started a subscription model, which was priced at
- 1 session a week at £160 every 4 weeks by direct debit
- 2 sessions a week at £280 every 4 weeks by direct debit
- 3 sessions a week at £360 every 4 weeks by direct debit
With the;
- 1 session a week option, you get 10.4 weeks free a year.
- 2 sessions a week option, you get 15.6 weeks free a year.
- 3 sessions a week options give you 20 weeks free a year.
If you think you’ll miss more than this, the block of ten sessions will be the better option for you.
Why did I start offering the subscriptions?
My job is to help clients be consistent and achieve their goals. The people on the subscriptions are much more consistent with their training.
Despite the majority of my clients being on subscription, last month, 100% of my cancellations were clients who bought the block of sessions. The month before that, it was 92%, and the 8% who were rescheduled completed their session the same week.
I’ve not had a single person on the subscription not train for a week apart from a planned holiday or away for work, while people buying the block often will skip weeks
The clients who are on the subscription are far more consistent and ultimately achieve much better results.
The difference between the two is huge.
Terms and Conditions
- 1. Payment Terms
Payments are non-refundable except where explicitly stated in these terms. Session must be used in within the 4-week period and can't be carried over.
Your training block is not confirmed until full payment has been received.
- 2. Commitment Period (Subscriptions)_
After the initial 16-week period, your training will continue on a rolling 4-week basis, unless cancelled with appropriate notice.
- 3. Cancellation & Termination (Subscription)
A minimum of 30 days’ written notice is required to cancel your training subscription after the initial 16-week period.
If cancellation is made within the 16-week commitment period, no refunds will be issued for any unused sessions.
- 4. Session Cancellation & Rescheduling
Sessions cancelled with less than 24 hours' notice will be considered forfeited unless under exceptional circumstances and at the trainer’s discretion.
Any sessions missed with appropriate notice must be rescheduled within the same 4-week block; otherwise, they will be forfeited. You will need to be flexible with the times you train if you reschedule a session. Trainer-Initiated Cancellation
If I (the trainer) need to cancel and a reschedule is not possible, the affected sessions will be carried over, or your subscription will be paused accordingly.
Trainer Absence
If I am unavailable due to planned time off or unforeseen circumstances and we cannot reschedule missed sessions, your subscription will be paused for the duration of my absence.
- 5. Lateness and No-Shows
If you do not attend a session without providing notice, the session will be forfeited and cannot be rescheduled.
- 6. Health and Medical Disclosure
- 7. Liability
- 8. Contact and Communication
All communication should be via WhatsApp or email
By proceeding with payment, you confirm that you have read, understood, and agree to abide by these terms and conditions.